Website Maintenance Packages
We provide WordPress website maintenance packages to businesses of all sizes, so they can focus on what they do best and leave the website maintenance to us.
No long term contract. Cancel anytime
Why do you need a website maintenance package?
A website maintenance package is important for keeping a website up-to-date, secure, and running smoothly.
Website owners have a lot to keep track of – from website content and design to security and performance. Our website maintenance packages can take care of all of these details for you, so you can focus on running your business.
In addition, a website maintenance package can help to catch issues before they become major problems. By regularly monitoring your website and making sure everything is up-to-date, you can avoid costly downtime and potential security breaches.
The same way you would maintain your car, a WordPress maintenance service is an essential investment for any business with an online presence.
For more details, visit our article on why website maintenance is important.
Key Features of our Website Maintenance Packages
Website Hosting
Every WordPress site needs hosting, the place online where all the files are stored. Hosting plays a big role in website performance, therefore, our website maintenance packages, include premium hosting for your website.
Regular Website Backups
A key feature of our website maintenance packages is taking regular backups for your WordPress website. We take backups of the website on a daily basis, and on top of that, we have another set of backups, as a fail-safe, because you can never be too careful, right?
Website Security
WordPress Core and Plugin Updates
Additional Website Support
Discounted Hourly Rate
We want to reward you for being an existing client of our maintenance services and support packages, therefore we are offering a discounted hourly rate for any extra support you might need with your WordPress websites.
Additional Bonuses
Not to be confused with traditional email accounts. Basically, when a visitor submits a contact form enquiry, or purchases something, it’s not them, but the website that sends you an email. These are called transactional emails. And hosting transactional emails can sometimes be unreliable. So we are paying for a reliable premium email transactional service, and we are integrating this with our client’s websites, as part of our maintenance services.
Privacy Focused Website Analytics (GDPR Compliant)
Website Maintenance Plans
Essential Plan
Business Plan
Ecommerce / Membership Site Addon
£30 per site per month
If you have an eCommerce website or a membership, this addon is mandatory. Website maintenance for these sorts of sites is more complex, therefore this addon includes:
FAQ
Like a lawyer’s retainer, the monthly time is there for you every month to reserve your place in our queue and our resources, therefore it does not rollover. You can take comfort in the fact that your request will be addressed with immediate attention. if you think you don’t need the additional website support allowance, you could always downgrade to the smaller maintenance package.
The goal of WordPress website maintenance is to keep your site secure, which is why we go out of our way to avoid issues. However, if something happens and your website needs immediate attention, we will be there to assist you.
We are unable to promise that your website will not be hacked, but we can assure you that we will make every effort to prevent it, as well as assist in the recovery and cleanup.
Content update requests and small design improvements are the most common requests, however, anything that can fit into your monthly support time is a free game. We just ask you to be aware that requests for new features to your website will likely result in a formal quote as those commonly go over the monthly dedicated time.
If you have a task that is beyond what is included in your website maintenance, we will submit a quote for you to approve separately.
However, many times we will evaluate requests that exceed your plan on a case by case basis, and with approval, work past the time will be billed at our discounted hourly rate.
Absolutely.
Absolutely. All we need is a 30-day notice.
We’re all about building a valuable relationship with you and your website, so we would hate to see you go but we know financial needs weigh on many decisions and don’t want to lock anyone in.
Request cancellations need to be done in writing via email to [email protected].